Services and Programs for Students


English language support

While all students need to meet the minimum English language requirements for entry to GHE courses, we recognise that students may still need support in this area to maximise their chances of success. Support with English language starts prior to enrolment with our Early Engagement Program and continues during your studies. Students can seek support from our English Language Support Services www.globlahe.edu.au/studentsupport who can arrange for appointments with dedicated English language teachers, attendance at academic workshops, or access to additional online resources.

Pre entry English language assessment and support, post enrolment support

English Language Proficiency Policy
English Language Proficiency Procedure

Personal Support

Personal support Students who are experiencing any personal difficulties at all can contact the Student Support Officer (SSO) [email protected] in the first instance. The SSO can help you clarify issues and identify avenues for resolution and support. If required, the SSO can also refer you to counselling or other specialist services. In some circumstances external services may charge students for their services.

Student Success Network

The GHE Student Success Network (SSN) is a staff-facilitated but student-led program of academic, social and cultural activities and initiatives. A number of initiatives are offered on an ongoing basis, while others are run to meet the immediate and changing needs and wants of students. Ongoing initiatives include peer-to-peer and mentor-to-students review sessions, and course-specific academic workshops.

For international students, trained academic support staff are available on a one-to-one or group basis to assist you with the skills needed for note taking, referencing, essay and report writing, paraphrasing, grammar, oral presentations, researching, time management and exam preparation and to provide continuing study assistance.

An ongoing social activities program runs throughout each semester and provides opportunities for you to enjoy a range of activities outside study. These include occasional weekends or one-day excursions to various locations in Adelaide and sur- rounding suburbs.

What does this mean for you? As a GHE student you will have access to the following ongoing, largely on-demand services:
• peer-to-peer and mentor-to-students review sessions;
• intensive Classes for Language and Academic Support (ICLAS);
• program-specific academic workshops; • welfare support and counselling. 

How to approach an issue when someone else’s conduct is causing concerns for you

Student Complaints, Grievances, and Appeals Policy
Student Complaints and Grievances Procedure
Student Appeals Procedure 

Students with a disability

GHE is committed to ensuring that students with a disability have equal access and opportunities for success at GHE.

If you have a disability that you believe may affect your ability to participate in and successfully complete your studies, you are encouraged to identify yourself during the application process. The Student Support Officer and relevant Course Coordinator can assist in determining whether reasonable adjustments, such as modified equipment, adjusted teaching and assessment methods, or other special assistance, can be made to assist you in meeting the requirements of your course. Any adjustments that can be made are recorded in your individual Study Access Plan that is regularly reviewed to ensure it is meeting your needs. 


The application and consultation process prior to enrolment, Study Access Plans and support during enrolment

Student Disability Policy
Student Disability Procedure